Ballyhoo Customs Terms and Conditions

By placing an order with Ballyhoo Customs, I understand that all sales are final and no exchanges or refunds are given, stated in the online policies listed on the website. 

Once the order is placed, it cannot be cancelled or altered. 

The customer is responsible for understanding and knowing what product they are purchasing, by reading the product description for the items purchased.

It is agreed and understood lost or damaged packages are NOT in WTB control or fault once dropped off at the post office. 

It is understood if the package is LOST or DAMAGED in shipping, you may file a claim with the carrier.

It is understood that the 4-6 week turnaround time begins once the invoice is paid for in full. The turnaround lifecycle includes production packaging, and shipping time. The turnaround time is always posted at the top of the website for everyone to be aware of. 

It is understood if there are any issues with an order, the customer must EMAIL kelcey@ballyhoocustoms.com within 2 days of receiving the package.